Hi, I'm Erica

A photo of Erica

I've been designing engaging experiences for over 20 years, from hands-on to digital. I love the process of understanding people's needs and then creating solutions that make their lives better. I specialize in...

Icon representing Analyzing User Research

Analyzing User Research

Whether conducted myself or by UX Researchers, I create recommendations based on the results of user research.

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Facilitating Workshops

I organize and facilitate workshops that include relevant stakeholders in the process of ideation, prioritization, and planning.

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Creating UX Deliverables

I deliver user journey maps, personas, flow diagrams, and information architecture to assist in planning for enterprise projects.

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Designing Products

I create storyboards, wireframes, prototypes, and visual design specs, and collaborate with engineers to assess feasibility.

Icon representing Using Design Systems

Using Design Systems

I have built and helped maintain design systems, documenting design patterns, components, and accessibility standards.

Icon representing Evaluating Design

Evaluating Design

I conduct heuristic evaluations and pattern inventories and use analytics and user research to evaluate existing designs.


Erica is hands down simply extraordinary. She is a great listener, articulate, and a problem solver. She’s collaborative, empathetic, creative, eager to experiment, and she understands how UX impacts the business. She juggles many projects simultaneously and handles them all with grace, while remaining humble. I can’t say enough good things about Erica... Her patience and willingness to help is always appreciated.

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Martina W.

Sr. Business Analyst, DaVita

Erica continues to shine as our lead web designer.... She is innovative, proactive, inspirational to others, and completely engaged. I personally could not ask for a better team member. As a continuous learner she drives our office technology responses forward, something that I appreciate and admire.

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Bryan B.

Manager, NREL

Erica continues to be an asset to the team and a leader amongst the designers. She delivers high quality work, continually raises the bar for others, [and] pushes the team to be better.

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Seth S.

Sr. Manager, DaVita

Thank you so much for your leadership on the UI/UX team. You really set the tone for the whole group. I hope you know how much people depend on you and lean on you... I can’t tell you how much I appreciate your support. You are always ready and ALWAYS go above and beyond what’s expected.

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Angie M.

Product Owner, DaVita

Erica is a rock star in her thoughtful and research-based designs. I've worked on several projects with her and she always has a reason for every design decision she makes.

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Shauna F.

User Experience Specialist, NREL